Important supporter information ahead of Sunday's Carabao Cup final between Manchester City and Aston Villa.

The Supporter Liaison Officer, along with members of the Supporter Services team will be in the East Ticket Office located on level B1 from 12.30pm until 4.45pm on matchday to assist with any issues that you may have.

Contact can be made by emailing or by mobile, +44(0)7827997817.

Supporter advice can be found in the Wembley Spectator Information here. For your convenience, key facts can be found below.


We are located in the east end of Wembley Stadium. Only supporters with a valid match ticket will be admitted. Those with damaged or forged tickets, or people who have lost or had their tickets stolen will not be allowed access to the stadium as duplicate tickets are not available. Please allow plenty of time as entry in to the stadium can be slow. There will be ticket checks and searches at the entrance to the turnstiles.   


Any City supporters in the Aston Villa areas of Wembley Stadium face ejection and this may result in further sanctions being taken by Manchester City Football Club.

The full Wembley Stadium ground regulations can be found in the Wembley Spectator Information.


If you have booked your coach travel through Sportsworld, please refer to your Sportsworld documentation and itinerary. If you have not received this information, Sportsworld can be contacted by emailing or by telephone. For pre-departure contact +44(0)2033148255 (ext. 205), for any queries on the day please call +44(0)7716640437 or +44(0)7773052498

For coach travel booked via the Official Supporter Clubs, please contact the travel secretary on +44(0)7970 436920



Access information for your visit to Wembley Stadium can be found here.


Baby changing facilities are located in accessible toilets that are next to First Aid units. They are located here to ensure they are free from queues and congestion and are well maintained. The facilities are locked, and access is via RADAR keys that are available from Information Desks and stewards in the local area.


We have been advised that the following public houses have been allocated to City fans.

Please note: The below pubs will close 1-hour before kick-off and will not re-open after the final whistle.  There may also be restrictions enforced at Supermarkets and Off Licences in the immediate vicinity of Wembley Stadium.  

None of the pubs below will be showing the match.  There is also a controlled drinking zone around Wembley Stadium which will be enforced.  

The Torch

1-5 Bridge Road, Wembley

Crock of Gold

23 Bridge Road, HA9 9AB

Sports Bar Double 6

125 Wembley Park Drive, HA9 8HG

The Wembley Tavern

121 Wembley Park Drive, HA9 8HG

The Parish

120 Wembley Park Drive, HA9 8HP

Blue Check Café

12-13 Empire Way, HA9 0RQ


Sinitron Hse, 1 South Way, Wembley

Sara’s Kitchen

1 Empire Way, HA9 0EW

We trust you have found this information useful.  Should you require clarification or have any questions, please contact a member of the Supporter Services team on +44 (0)161 444 1894 (option 1, 2, 1) in advance of the match or alternatively use the email or mobile number provided on matchday.

You can also keep up to date and ask any questions that you may have via our official Supporter Services Twitter account, @ManCityHelp or the local police via @MPSFootballUnit.

We wish you a safe trip and we look forward to seeing you at Wembley Stadium.